Reporting to Ofsted


Ofsted guidance for if your operating circumstances change or you have a confirmed case of coronavirus (COVID-19) in setting.

If your operating circumstances change (that is, you open or close):

  • let Ofsted know by sending an email to: with ‘change in operating hours’ in the subject field
  • in the body of the email, confirm the unique reference number for each setting and the details of the change - the URN can be found on the setting’s registration, inspection report(s), and Ofsted reports page

In addition, any confirmed cases of coronavirus (COVID-19) in the setting (either child or staff member), or if the setting has been advised to close as a result, should be swiftly reported to Ofsted through the usual notification channels.

Guidance published by Ofsted on the 11th November to help support providers when informing Ofsted of a COVID-19 related incident can be found here.

The guidance states that you should report to Ofsted:

  • any confirmed cases of COVID-19 (coronavirus) in the setting, either in children or staff
  • if the setting is advised to close as a result

You must inform Ofsted within 14 days of a confirmed positive test for COVID-19.


You should also refer to the Bolton specific Action Cards in conjunction with the Ofsted guidance.



Published: 3rd December 2020